Returns & Refund Policy
Need to Make a Return or Exchange?
Thank you for your purchase! Hopefully you love everything you have purchased, but if something does not work out, please read below to learn about our return policy/procedure.
Our Return Policy
- Items may be returned for a store credit or exchanged within 14 days of the delivery date.
- Store credit or exchange will be issued for unworn and unaltered items. Returned items will be thoroughly inspected to make sure all criteria is met. If criteria is not met, the item will be shipped back to you at your expense.
How to Make a Return or Exchange
To arrange for a return or exchange, use this form and specify:
- That you are making a return or an exchange (for exchanges, please specify what alternate size or color you would like instead)
- The items you are returning
Please include a printed copy of the sales receipt in the package.
We suggest shipping using a traceable method and insuring the package as we cannot be held responsible for any packages that are not shipped by us.
For returns: Once we have received your package with the printed receipt, you will be issued a store credit in the form of a custom discount code within 1-3 business days. We will be in touch via email.
For exchanges: Once we have received your package with the printed receipt, we will be in contact with you within 1-3 business days regarding your request.
Please send returns to:
Impulse Jewelry & Accessories
171 South Livingston Ave
Livingston, NJ 07039
Items Excluded from Return and Exchange Policy
- Impulsejewelrynj.com does not refund shipping and handling charges under any circumstances
- Clearance/Sale/Flash Sale items are FINAL SALE
- Special order items are considered FINAL SALE and promo codes may not be used
*Please note that colors may vary from the image due to your device settings.
If you have questions about a return or exchange, send us an email at email@example.com